Comments on: Goodwill Identity Crisis

By: arden

arden — Wed, 24 Jun 2009 21:02:06 +0000

I live in Boston, an even unfriendlier city than New York (though, actually, I find nyc VERY friendly, but maybe it’s b/c I’ve lived in Boston too long).

Anyway, a friend from Chicago was visiting me here, and she noted that our cab had a plexiglass barrier between the front and back seats. She asked the driver, a 50something man from one of the banana countries, why that was. He turned around and said, “Because People are Asshole.”

Yes. As Goodwill cashier proves, people ARE asshole.

We can only hope that someone who really loved the bag ended up with it, and that all who admired it but were told “NO” will find an even better bag deal in their futures.

In the meantime, is there a manager, or someone to speak with about their policy? At the very least, I would think the sales (or “NO SOUP FOR YOU!”-sales) people would say, “If you’d like to pay for it now, you can pick it up any time after Friday when we change our display…”

By: erica

erica — Tue, 23 Jun 2009 23:38:28 +0000

She was probably abusing her employee status and had already called dibs

By: Rosie

Rosie — Tue, 23 Jun 2009 16:01:32 +0000

You should both be blessed with good thrifting luck! I can’t believe the way the woman is acting, you should complain to the manager!

By: Mad

Mad — Tue, 23 Jun 2009 15:23:08 +0000

Goodwill on the upper east side is the same. Window items are only sold on Saturdays. They also raised their prices.

By: Suzanne aka Punk Glam Queen

Suzanne aka Punk Glam Queen — Tue, 23 Jun 2009 04:55:09 +0000

That was very sweet of you to try and get the bag for Jen! Good karma to both of you!

The Goodwill’s around here are notorious for their outrageous prices. The closest Goodwill to me I will never, ever shop at nor donate to again. They have been rude, changed prices even though they are clearly marked, and priced higher for chain store crap than our local consignment shops with quality, high-end designer goods. Seriously, they wanted $250 for a dirty, disgusting faux fur from someplace like the Gap or Banana Republic, and at the consignment shop I scored Louboutins for under $100 in pristine, worn once condition.

I recently read that they are trying to upgrade their image into a high-end thrift store. I have no idea what this reasoning is, especially in this economy when more and more people are forced to thrift shop rather than do it for the enjoyment or the recycling benefits. Boo hiss. I’ll stick with our local small charity run shops that know what second-hand should cost. Plus, more of the money actually goes to the charity rather than a board of execs or advertising and marketing teams.
Cheers!
Suzanne

By: gabby

gabby — Tue, 23 Jun 2009 04:04:50 +0000

haha this is such a sweet story!

By: Lee

Lee — Mon, 22 Jun 2009 20:34:23 +0000

Most stores will strip the mannequin to get you the item you want. If you’re in the business of selling things, it makes sense to sell an item when someone wants to buy it. I’ve had a few stores tell me that display items aren’t available until a certain day. It takes out the fun and makes me realize that I don’t really need the item. It also makes me think less positively of the store. Honestly, those stores have stopped some impulse buys so I guess I should thank them.

By: chicstylez

chicstylez — Mon, 22 Jun 2009 20:16:37 +0000

Priceless!!!!

By: Rae

Rae — Mon, 22 Jun 2009 18:30:34 +0000

This is easily one of my biggest pet peeves. My friend and I were similarly denied at a Ross — ROSS! You would think that, in this economy, people would try harder to provide good customer service.